Thank you for supporting this small business, and this girl's journey to making natural products the preferred choice. 

- Tash x

Contact us: info@oillee.co.nz | 0279523129 | or visit and follow us on our social media channels!

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Terms and Conditions

+ Any reference to 'We, Us' refers to Oillee. Any reference to 'You, Your' refers to you as the customer.

+ We are a New Zealand based company. The currency we use is New Zealand Dollars, these are the prices listed and the currency you will be charged in. At this time we do not cater for foreign currencies or ship outside of New Zealand.

+ Firstly, by using this website, whether it be to simply view it or make a purchase from it, you agree to not take anything from the website for your own personal or business use unless first authorised in writing by Oillee. Sharing of the website or products via social media with the appropriate links back to this website is the only exception. 

+ When making a purchase through this website, you agree to pay the stated amount in New Zealand Dollars with your chosen payment method. If funds are not available, your purchase will not go ahead and you will not receive any products. Unfortunately at this time we do not offer lay buy, or any form of After Pay or Part Pay.

Shipping Policy:

+ Shipping will be at your choosing at the checkout. We have a flat rate fee of $5.00 nationwide and orders over $50 include free shipping automatically. If you live locally in Gisborne we provide a Local Pick Up service where you will be emailed when your order is ready to be picked up and we can arrange a suitable time for the both of us. This is of course, free. If you live in Gisborne and choose the shipping option, I will drop your order off as soon as it is ready. Your shipping fee will cover packaging and fuel costs - this ensures you don't have to wait for local postage longer than you need to.

+ We endeavor for all of our parcels to arrive within 4 working days via courier - however this does not take into account road closures or other happenings that may have a detrimental effect on the postage system. Should you not receive your package please get in contact with us.

Returns/Refund policy:

+ Due to the hygienic nature of our products were are unable to provide refunds for products that have been opened and used. Please choose your items carefully before the checkout stage of the purchasing process.

 

+  Refunds will not be provided for change of mind purchases.

+ If your product arrives and you have an issue you would like to bring up, please contact us immediately before using it. 

+ If you, the customer, and Oillee, come to an agreement regarding a refund, this will be discussed via phone or email and your refund will be provided onto the payment method you originally made it from. Your product will need to be sent back at your own cost if it is unused and unopened, and the refund will not be processed until the returned item has been received.

Privacy policy:

+ Oillee does store some of your information. Firstly, your name and email address, and if you require postage for your item then your postal address gets saved on our server as well. This is for obvious reasons - to post your item, to get in contact should anything go wrong, delivery updates, and future promotional emails (which only happen once in a blue moon.)

Your payment details are NOT stored on Oillee servers - however - PayPal does encrypt your information and keep it in case of the need for refunds or discrepancies with your order. For more information regarding PayPal's policies and procedures please head to their website for more information.

Your safety:

+ For your safety and security whilst using this site, please only enter your payment details on the purchase page. Never provide any sensitive personal information such as passwords, driver licence details or credit card details in an email to Oillee.

The Final Word:

 

+ Upon submitting your details and confirming your purchase you are stating that you agree to the Terms and Conditions as listed here and also agree that you have read all the Shipping, Refund/Return, and Privacy policies on the website.